Shipping Policy

Shipping Locations

We offer shipping services both domestically and internationally.

Shipping Method

We provide standard shipping for all orders.

Delivery Timeframe

Most deliveries will be completed within 7-15 days, depending on the destination and shipping method.

Shipping Costs

Shipping costs are calculated based on the weight of the order.

Tracking Information

Tracking information will be provided for all orders. Customers can access their tracking information through the order confirmation email or by logging into their account on our website.

Shipping Restrictions

We do not have any shipping restrictions at this time. However, customers are responsible for complying with any import regulations or restrictions in their country.

Returns and Refund

We offer returns and exchanges on eligible items. Please refer to our Returns and Refund Policy for more information.

Lost or Damaged Items

In the event that an item is lost or damaged during shipping, we will reimburse the customer or provide a replacement item, depending on the circumstances.

Delivery Guarantees

We do not offer guarantees regarding delivery times.

Customer Support

For any questions or concerns regarding your shipment, please contact us at amar.shams@sphinx-street.com. Our customer support team will be happy to assist you.